If the Site accepts your return, the Site will notify you to return the merchandise within a fixed period. The Site will bear the extra delivery charges caused by the return if the product you received falls under the following categories:
- Product not as advertised - Product was damaged before delivery - Delivery of incorrect merchandise - Factory defect (malfunction, parts not working as they are - supposed to, deformations etc) - Missing parts
If the product you wish to refund does not fall under these categories, you will have to bear the delivery charges.
In order to deliver the returned merchandise, you need to pay this extra delivery charge first, then the Site will pay back this charge to you via PayPal if the product falls in the categories that were previously stated. The Site will notify you by e-mail, and the Site will start the refund procedure once we receive the confirmation from you by e-mail.
4. Refund procedure
Once we have received the refunded package and confirmed the contents, the full cost** of the product will be paid back to you via PayPal.
**5. PayPal refund fee
PayPal takes a small commission for the transfer based on the region, so you might receive slightly less than the full cost of the product.